Walter AG is building regional competence centers in Europe, America and Asia, so that customers around the world can be served quickly and competently. The new centers will become particularly important for technically demanding customer projects in which, until now, the national subsidiaries have had to rely on support from Walter's headquarters in Tübingen. With the regional expansion of its competence centers, the specialist for precision tools is underlining its position as a competence leader in metal cutting.
From now on, the three regional competence centers for Europe, America and Asia will provide the national sales companies in their region with support. Above all, the customers benefit from the technically demanding specialist and industry-specific solutions that come from the engineering competence of Walter experts. Advice can generally be offered in the language of the country and, due to its close proximity, projects can be completed more quickly and efficiently.
"Our customers operate in an increasingly global environment and the competition that prevails in countries such as China, India and Brazil is very dynamic", says Mirko Merlo, President of the Walter Group. "With 34 Walter subsidiaries, we are represented worldwide in all of the important markets. However, when it comes to the expertise in specialist and industry-specific solutions, the national subsidiaries around the world have been dependent on our experts in Tübingen for a long time. With the new regional competence centers, our customers have direct access to our specialists and benefit still further from our expertise", Merlo continues.
The European, as well as the Global Competence Center, is located in Tübingen. Global methods and standards are defined there, and industry-specific solutions are developed together with the customer and the Research and Development department at Walter. In addition, the Global Competence Center assures the transfer of expertise to the other centers.